Securely packaging your parcel for transit is absolutely vital. It’s important to take into consideration the many stages of transit that your item will go through on its journey – it will be sorted and loaded on to a vehicle for delivery alongside dozens of other items, big and small.
Although damage to your item is extremely unlikely when you choose to send it with a reputable courier (like HELPY DELIVERY) it’s still a good idea to take extra precaution, for that extra peace of mind.
We always advise our customers to send items in strong, double-walled cardboard boxes as these are sturdy and less likely to collapse, tear or open under pressure.
Once you’ve got your item all packaged up, it’s important to make sure that your item labels are securely fastened on to the item. You don’t want to risk these labels coming off, as this could cause problems during transit and may result in the item being severely delayed or even lost. Place the labels inside a poly-pocket and secure them with packaging tape.
One very important factor in shipping parcels is ensuring that your items can be carried on the service. Particularly when you are sending items, as every delivery service provider has different rules and regulations about what can and cannot be delivered. Sending items that are restricted or prohibited can cause all sorts of problems with your delivery, and may result in packages being refused at the point of collection, returned to the sender, or even destroyed.
Following on from that, if your courier provides a form of compensation cover (most do), be sure to take it to make that extra step in protecting your parcel against damage or loss.
Again, before booking your compensation cover, it’s so important to read through that list of prohibited and no-compensation items to ensure the items you are sending will be covered.
With HELPY DELIVERY, we provide Good In Transit Insurance cover on every single delivery. This value can be increased right up to RM1000 for a small additional fee during the booking process.
Although it sounds fairly straight-forward to ensure that all of your address details are correct, mistakes can be easily made. Surprisingly, incorrect delivery addresses cause the majority of courier issues. To prevent this, always be sure to double check the address details you are providing.
Before selecting your courier, do some research to make sure that you’re getting the very best value for your money. Taking the time to find a reputable courier means you have that extra peace of mind knowing that your items will be handled with the utmost of care and will be in safe hands during transit.
At HELPY DELIVERY, we work with only the best couriers in the industry to ensure our customers receive the highest quality delivery services.
It’s always a good idea to send parcels with a reputable courier service that provides online tracking. That way, you’ll be able to monitor the progress of your delivery as it makes its way to its destination and so will be able to see any potential issues for yourself. You’ll also be notified when your item is out for delivery, so you’ll know exactly when to wait in for it.
If you spot any red flags, contact your courier provider immediately and they will be able to offer guidance and help resolve the problem.
At HELPY DELIVERY, we provide Real-Time Tracking System on HELPY Apps. And if you happen to have any questions or concerns at any time, we have a dedicated customer support team who can help via WhatsApp, phone call, email and live chat.